How to Deal With Difficult People
€15.58
Don’t let problem people get you down, get in your way or get on your nerves! Some people are annoying. That’s just a fact. Some people are demanding, difficult, unreasonable, awkward, and infuriating. It’s exhausting and frustrating to battle away with these people, desperately trying to get what you need as they make life difficult. With frank discussion and clever, practical advice, Gill Hasson, shares simple moves that make these people less of a problem. It’s not about ‘understanding’ these people and trying to help them change – Gill’s not suggesting you can help these people become rays of sunshine – it’s about getting them out of your way so they don’t hold you back.
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Don't let problem people get to you!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response may be to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:
- Understand what makes difficult people tick and how best to handle them
- Learn ways to confidently stand up to others and resist the urge to attack back
- Develop strategies to calmly navigate emotionally-charged situations
- Deal with all kinds of difficult people - hostile, manipulative and the impossible
- Know when to choose your battles, and when to walk away
Why let someone else's bad attitude ruin your day? This second edition of How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.
Additional information
| Weight | 249.48 g |
|---|---|
| Dimensions | 21.08 × 13.46 × 1.78 cm |
| Book_author | Hasson, Gill |
| Publisher | CAPSTONE |
| Imprint | Capstone |
| Cover | Paperback |
| Pages | 240 |
| Language | English |
| Edition | Second edition |
| Dewey | 158.2 (edition:23) |
| Readership | General – Trade / Code: K |