The Celtic Tiger at Your Service
€16.50
This book demonstrates how the key performance characteristics of quality service, innovative cost-effectiveness and experience-based learning on defining requirements combine to provide a “win, win” solution for both customer and service provider. These lessons are applicable across the full gambit of business and beyond.
In stock
Ships in 24h
Across Ireland
Click & Collect
Free in Wicklow
Easy returns
Within 30 days
Secure checkout
Stripe protected
The Celtic Tiger at Your Service is a very readable, practical and educational book that makes a vital contribution in a very pragmatic way to the definition of what performance is all about in the service industry. It provides practical examples of fundamental principles and practices which were applied to start and develop Project Management (PM), a successful international professional services firm.
This book demonstrates how the key performance characteristics of quality service, innovative cost-effectiveness and experience-based learning on defining requirements combine to provide a "win, win" solution for both customer and service provider. These lessons are applicable across the full gambit of business and beyond.
Additional information
| Weight | 601 g |
|---|---|
| Book_author | Kearney, Brian |
| Publisher | Blackhall Publishing Ltd |
| Imprint | Blackhall Publishing |
| Cover | Paperback |
| Pages | 140 |
| Language | English |
| Readership | / Code: |